Pickr logo
Help center

Frequently asked questions

Quick answers to common questions about Pickr features and rewards.

Contact support

Is Pickr real-money betting?

No. Pickr is a free-to-play prediction app. No deposits are required. 100 Tokens = $1 Cash and 1 Cash = $1 Canadian Dollar. Winnings convert to Cash automatically.

Who can use Pickr?

Pickr is available to users 19+ in Canada. You will be asked to verify your age during onboarding.

How do daily and weekly tasks work?

Complete tasks to unlock claimable rewards. Daily tasks reset every 24 hours and weekly quests reset each week.

What are streaks, XP, and levels?

Wins build streaks and XP. XP increases your level, and streaks boost your rewards and leaderboard points.

How does the leaderboard work?

Rankings are based on combined points from wins, streaks, and XP momentum.

Why is my bet pending?

Pending bets are waiting for game results or settlement. Once official scores are final, the status updates automatically.

How do I withdraw cash?

Complete at least one verified partner task (example: sign up with an approved partner). Once verified, submit a withdrawal request from the Wallet page and support will email next steps.

How can I contact support?

Use the Contact Us form and include as much detail as possible. We respond within 1-2 business days.